Your browser is blocking local access

Your browser is asking permission before letting OptiVida talk to a program on your own computer — or has quietly refused.

Why a browser asks

A web page reaching a program on your machine is exactly what a browser is built to prevent. Chrome asks before allowing it, which is right — the alternative would let any site probe what you are running.

OptiVida needs that permission because the Connector is a local program.

Allowing it

1. 1

   Look for the prompt

   It appears near the address bar the first time OptiVida tries to reach the Connector.

2. 2

   Allow it

   The permission is remembered for this site.

3. 3

   Re-check

   On Settings→Tally connector.

If you dismissed it

Browsers treat a dismissed prompt as a refusal, and often do not ask again.

Reset the site's permissions

Click the icon at the left of the address bar, and clear or reset this site's permissions. The prompt returns on the next attempt.

Reload after allowing

The page needs to try again before it will notice.

On a managed computer

Some workplaces apply browser policy centrally, and local access may be blocked outright with no prompt shown. Nothing you can do in the browser will change that.

Your IT support will need to allow OptiVida to reach local applications.

What still works

Certificates. They are typed in and never touch the Connector, so you can issue one while local access is being sorted out.