Suggestions are unavailable

Automatic classification could not run, or you have reached the daily limit on questions.

What happens when it cannot run

Nothing is guessed. Ledgers arrive unclassified and wait for you, exactly as a declined ledger would.

Carrying on without it

Classification is something you can do by hand. Suggestions save time; they are not required.

Financial statementsTB CY

Set C3 · Grouping and C4 · Sub-head on each ledger. The picker offers the same closed list the AI would have chosen from.

CMA reportThe unmapped panel

Assign each ledger to a CMA line from the dropdown.

Tax auditThe wizard

Complete the clauses directly.

You are never blocked — only slowed.

Try again later

Choose Suggest classifications again after a while. It only fills what is still empty, so it will not disturb decisions you made in the meantime.

The daily question limit

Asking about a cell has a daily cap. Reaching it does not affect classification or anything else — only the ability to ask further questions until it resets.

Inspect the cell instead

Right-click, or long-press, to see which ledgers feed it and what each contributes. That answers most questions without needing to ask.

Year two is less affected

Classifications you approved last year are reapplied without any AI involvement at all. In a second-year engagement most ledgers arrive already settled, so an outage costs you very little.

What never depends on it

Every figure in the product. Totals, subtotals, the faces of the statements, the notes, the ratios — all arithmetic over what you confirmed. An outage cannot change a number.